Chit Chat for Facebook

F.A.Q.

Language Problem	Translation Error	New Language
Login Failed	I have problems logging in	I have a suggestion
How Do I uninstall?	I keep on getting logged out	No contacts online
What versions of Windows?	Update Required?	I have an Apple/Mac
Chit Chat for Mobile	Everyone doesn't show up

Chit Chat doesn’t display a language correctly, how can I fix it?

Once you have changed your language preferences, you’ll need to sign out then sign back into Chit Chat for Facebook. In the event that you see strange characters such as squares instead of your chosen language you’ll need to install fonts to support your language selection.

I've found a problem in a translation, I wish to report it.

Translations are created by our users, for our users. This means that translations are not always perfect, but you can improve them. If you identify a problem with the translation that you are using, please report it (offer.daniel@gmail.com) and suggest a solution, alternatively, you could create a new translation using our translation pack.

My language is not available for the Chit Chat application, can it be added?

In general*, yes – in order to translate Chit Chat simply download our translation pack and follow the instructions that they contain. Once you have completed the translation email us (offer.daniel@gmail.com) the language file which you have created as well as your name which we should give acknowledgment to.

*Languages spoken by a very small minority will not be added, nor with partial translations or software generated translations.

Login Failed. Please Try Again.

Some of our users has not been unable to login lately. This is because of a Facebook security update.

Read more about how to fix this problem.

I have a problem logging into Facebook Chat with Chit Chat for Facebook. How can I fix it?

The first thing to do is to see if there's a problem with Chit Chat.

At the top left corner of our website you can see the Service Status.
If it's offline, we're working on a solution to the problem.

Is there a recent news release? If so, read it – there will be instructions on what we are doing to fix the problem if we know about it.

If the service status is set to online, check that you are using the most recent Chit Chat for Facebook version, your firewall (if you have one) is set to allow Chit Chat to connect.

If there is still a problem, restart your computer.
If that doesn’t resolve it – contact us at offer.daniel@gmail.com

I have a suggestion that I’d like to see in the next vesrion Chit Chat for Facebook. How can I send it to you?

Email us, we read and reply to all emails. All feedback is considered. offer.daniel@gmail.com

How do I uninstall Chit Chat for Facebook?

Go to My Computer, then to Control Panel, and then to Add or Remove Programs – find Chit Chat for Facebook and select Remove.

Please let us know what made you want to uninstall, maybe it's something we can fix in an update, please e-mail us offer.daniel@gmail.com

Why does Chit Chat keep getting logged out of Facebook Chat?

There is no one size fits all answer to this problem.

Sometimes it’s a problem with Facebook’s servers. Sometimes it’s because Facebook Chat is busy. Sometimes there is an issue with Chit Chat. If it’s getting repeatedly logged out as soon as you sign in, restart your computer. If there is still a problem – ensure that the service status on www.chitchat.org.uk is set to online, if it is and you are still having a problem contact us offer.daniel@gmail.com

If you are getting logged out every so often – chances are it’s a Facebook server issue, it happens. The same thing happens on Facebook Chat. We’re working to fix it, but it’s a problem on Facebook’s side.

Chit Chat for Facebook is showing no contacts online or offline – what’s wrong?

An error seems to have occurred. We’re working on a 100% fix for this, but the solution is to sign out and sign back in again.

What Versions of Windows Does Chit Chat Support?

Windows XP, Vista, 7

I am unable to login to Facebook Chat with Chit Chat, and Chit Chat has informed Me That a New Version is Available.

Chit Chat for Facebook has released an important new update. In order to continue to use Chit Chat you will need to upgrade.
Click here for the benefits of the new version of Chit Chat for Facebook.

I have an Apple Mac computer – can I use Chit Chat?

At present Chit Chat for Facebook only supports Microsoft Windows.

Can I use Chit Chat for Facebook on my Mobile Phone?

Chit Chat for Facebook is currently not available for mobile phones.

Not All of My Friends Are Showing Up On Chit Chat for Facebook

We are working on a 100% fix for this, but sometimes Chit Chat doesn’t load a user’s entire contacts list. If you restart your computer, this should fix the problem.

If you continue to receive problems that are not resolved by this help section please do not hesitate to contact us on offer.daniel@gmail.com – if we don’t have the solution, we’ll fix the application so it works for you.

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