Login Failed
UPDATE (24th November 2011): This article regarding a solution for Chit Chat displaying a Login Failed error message is now out of date, the correct solution has now been posted in our FAQ on this URL:
http://www.chitchat.org.uk/english/faq#53
It has been reported that a minority of our users are receiving a "Login Failed. Please Try Again" error message when they try and sign into Facebook Chat using Chit Chat for Facebook. The likely cause is Facebook's new security features.
The most likely solution to the "Login Failed. Please Try Again" message on Chit Chat for Facebook is as follows:
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Login to Facebook using your web-browser and select “Account” in the top navigational menu.
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Select “Account Settings” – you should see something similar to the following:
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Next, select the “Change” hyperlink which is adjacent to “Account Security” – change the option from “Yes” to “No” and press “Submit.”
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Lastly log out from your browser and you’ll be able to sign into “Chit Chat.”
Versions Affected: Chit Chat for Facebook 1.35 and below
Thanks: Thanks to Wizard and Rhondon for helping us find the cause of this problem.
