We have released a minor update today for our popular Facebook chat app “Chit Chat”. It was reported that a small proportion of the users of our Facebook chat application were experiencing difficulty with updating to the new version of Chit Chat, and as a result were continuously being requested to update. The issue has now been fixed and we apologise to the inconvenience.
If you experienced this problem you will need to download and install the new version of Chit Chat from our website.
Chit Chat for Facebook has been updated to Chit Chat for Facebook 1.42. All users must update in order to continue to use Chit Chat because we have updated the Facebook login mechanism.
It was reported on Friday that users were experiencing issues and that the Facebook login process with Chit Chat was failing. This issue has been fixed and we apologise for any inconvenience caused.
We have received e-mails from a small group of our users that are currently having problems signing in with Chit Chat for Facebook. Due to a recent update in the Facebook system some of our users are having problems logging in to our service.
We are in full speed of investigating what's causing this login problem to our users and we will have this problem solved as soon as possible.
Stay tuned and try to login again in a day or two.
It has been reported that a minority of our users are receiving a "Login Failed. Please Try Again" error message when they try and sign into Facebook Chat using Chit Chat for Facebook. The likely cause is Facebook's new security features.
The solution to this problem is as follows:
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Login to Facebook using your web-browser and select “Account” in the top navigational menu.
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Select “Account Settings” – you should see something similar to the following:
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Next, select the “Change” hyperlink which is adjacent to “Account Security” – change the option from “Yes” to “No” and press “Submit.”
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Lastly log out from your browser and you’ll be able to sign into “Chit Chat.”
